If you are a consumer in the sense of section 13 BGB, you are entitled to the right of revocation described below:
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods.
If you exercise an existing right of revocation, you have to bear the normal cost of returning goods, unless mandatory laws in your country of origin stipulate otherwise.
To exercise your right of revocation you must inform us - ESMT European School of Management and Technology GmbH, Schlossplatz 1,10178 Berlin [Tel. +49 30 21231 1044, Fax +49 30 21231 1069, email: firstname.lastname@example.org] - by means of an unambiguous declaration (e.g. letter sent by post, telefax or email) of your decision to cancel this contract. You can use the attached specimen cancellation form for this, but this is not compulsory.
To ESMT European School of Management and Technology GmbH,
Schlossplatz 1,10178 Berlin [Marketing and Communications, Fax +49 30 21231 1069,
Email: email@example.com :
I hereby revoke the contract which I concluded for the provision of the following service:
Name of the consumer:
Address of the consumer:
Signature of the consumer (only for communications on paper):
For the cancellation deadline to be met, it is sufficient that you send the notification of the exercise of the right of revocation before the revocation period expires.
Consequences of the revocation
If you cancel this contract, we have to pay back to you all the payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from that fact that you chose a different type of delivery than the cheapest standard delivery that we offer) promptly and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. We shall use the same method of payment for this repayment that you used for the original transaction, unless otherwise expressly agreed with you; on no account will you be charged a fee for this repayment.
We may postpone payment of the money to you until we have received the returned goods or until you have furnished proof that you have sent back the goods, whichever is the earlier.
You shall send back the goods or surrender them immediately and in each case no later than within fourteen days from the date on which you inform us of the revocation of this contract to our service provider, Wolanski GmbH, Am Stichkanal 24, 14167 Berlin, Tel.: +49 30 8479 8289. The deadline has been met if you dispatch the goods before the end of the deadline of fourteen days.
You bear the direct costs of returning the goods.
You must only pay us compensation for loss of value of the goods if this loss of value is attributable to unnecessary handling of the goods to examine the quality, characteristics and functionality of the goods.
- End of the cancellation instructions -
The right of revocation does not apply to orders for the following goods:
- goods which are tailored to the consumer’s personal needs (e.g. T-shirt with name);
- sealed goods whose seal has been removed and which are not suitable for return due to health protection or hygiene reasons;
- sound or film carriers as well as software in sealed packages whose seal has been removed.
Please avoid damage or contamination. Please return the goods to us in the original packaging if possible with all the accessories and with all the packaging components. If applicable, use a protective outer cover. If you no longer have the original packaging, please ensure that suitable packaging is used for sufficient protection from transit damage in order to prevent claims for compensation due to damage resulting from defective packaging.